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Frequently Asked Questions

General   Questions
Should I buy a laptop or a desktop?
This is a personal preference. Many students do prefer laptops to desktops because of the flexibility. In addition, if the student needs help with their laptop, they are able to bring it to the Helpdesk window for support.
Does ODU offer any discounts on computers?
Discounts are available from:
Dell -
Apple - Click on Education Store.
GovConnection -
Does ODU offer discounts on software?
Yes. Discounted Microsoft and Adobe titles are offered. Go to:
My name has changed, how do I get my network account to match my new name?

You must first update your information with the Registrar's Office before any changes can be made.

1. We can change your display name and the username/e-mail address will still stay the same. This change can be made without any downtime.

2. We can recreate your username/e-mail address. We need a two hour time slot between 8:00 A.M. and 4:00 P.M. to make this migration.

Please contact us at 614-253-3633 to submit a Support Request.

How can I access my transcripts after I graduated?
60 days after graduation your account will be removed. If your account has been removed, you will need to contact the Registrar's Office to get a copy of your transcript.
How do I submit LEAD Attendance?
  1. Go to Http://
  2. Click on Login
  3. Go to “For Faculty Staff”
  4. Go to “Department Links”
  5. Go to “LEAD”
  6. Go to “LEAD Attendance”

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